Privacy Policy

1. Introduction

Ridgeline Construction Inc. ("Ridgeline Construction," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through SMS text messaging, email, or phone. By providing your information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and project details you provide through our contact or quote request forms.
• Communications Data: Records of your correspondence with us, including SMS messages, emails, and phone calls.
• Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.

3. SMS Text Messaging Consent (A2P 10DLC)

By providing your mobile phone number and checking any consent box, submitting a quote request, or otherwise opting in, you agree to receive recurring and non-recurring SMS text messages from Ridgeline Construction at the number you provided. Message types may include, but are not limited to:

• Project estimates and quotes
• Scheduling and appointment reminders
• Service updates and follow-ups
• Promotional offers and seasonal reminders

Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message or by contacting us at admin@ridgelinelincoln.com or calling (800) 555-0199.

For help at any time, reply HELP to any message. Carriers are not liable for delayed or undelivered messages.

We will never sell or rent your mobile number to third parties for marketing purposes. SMS messaging is used solely for communications between you and Ridgeline Construction.

4. How We Use Your Information

• To respond to inquiries and provide quotes and estimates
• To schedule and coordinate construction projects
• To send SMS, email, and phone communications you have consented to
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

5. How We Share Your Information

We do not sell your personal information. We may share your information with service providers who assist us in operating our business (such as SMS delivery platforms, CRM providers, and hosting services), with legal authorities when required by law, and with your consent for specific purposes. All third parties are bound by confidentiality obligations.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at admin@ridgelinelincoln.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us:

• Email: admin@ridgelinelincoln.com
• Phone: (800) 555-0199
• Address: 1044 Industrial Parkway, Suite 300, Lincoln, NE 68504